General dental practices
Crownly for dental clinics
Most dental clinics still run on a mix of paper diaries, Excel sheets, and a printer. Crownly replaces all of it with a single shared workspace that the front desk, doctors, and assistants use simultaneously. Eight specialty modules ship out of the box, so a clinic that delivers restorative, hygiene, and the occasional ortho or endo referral gets a workflow that fits each visit.
What this audience tells us
- •Front desk and chairside use different systems
- •Receipt books and treatment plans drift out of sync
- •Inventory is reconciled once a month, badly
- •Lead enquiries scribbled on sticky notes never get followed up
- •Generic dental software flattens every specialty into the same form
How Crownly answers
Patient records
A complete digital chart for every patient, accessible from anywhere.
Appointment scheduling
Book, reschedule, and track every appointment with status at a glance.
Specialty modules
Pick the specialties your clinic delivers; Crownly tunes appointments, inventory, the catalog, and templates to match.
Procedure records
Capture each completed procedure on a tooth and surface, with fee, notes, and specialty.
Treatment plans
Build multi-line treatment plans with pricing, schedule, and patient consent.
Payments and receipts
Record payments, generate GST receipts, and track patient balance live.
Inventory and stock
Track every supply item, from brackets and wires to composites, burs, files, and gutta-percha, with low-stock alerts and movement logs.
Lead capture and follow-up
Capture every enquiry, follow up over WhatsApp, and measure conversion.
WhatsApp messaging
Send appointment reminders, follow-ups, and lead replies via the WhatsApp Cloud API.
Dashboard and KPIs
Today, tomorrow, leads, revenue, recall queue, and conversion in one screen.
Questions
Is Crownly only for orthodontists?
No. Crownly supports eight specialty modules out of the box (orthodontics, restorative, endodontics, periodontics, hygiene, pediatric dentistry, prosthodontics, and oral surgery) and a clinic can enable any combination. General practices typically enable restorative, hygiene, endo, and oral surgery; the booking form, inventory categories, and treatment catalog adapt accordingly.
Can multiple doctors share one Crownly workspace?
Yes. Crownly supports multiple team members per clinic with role-based access, so doctors, assistants, and front desk staff each see what they need without a shared login.
How does Crownly handle visits that aren't multi-stage?
Most general dentistry visits are recorded as procedure records: one MOD composite on #16, scaling lower arch, RCT obturation. Procedure records carry FDI tooth notation, surface tags, specialty, fee, and notes. They sit alongside treatment plans, which model staged work (ortho cases, full-mouth rehab).
Run your clinic on Crownly.
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